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Total Women's Health Physiotherapy
Total Women's Health Physiotherapy
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    • What we treat
    • Treatments
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    • Our Team
    • Terms and Conditions
    • Blog
  • Home
  • What we treat
  • Treatments
  • Pricing
  • Our Team
  • Terms and Conditions
  • Blog

Terms and Conditions

Antenatal Class

Introduction
Your agreement is with Total Women’s Health Physiotherapy.
Your instructions to commence an Exercise and Advice Class will constitute acceptance of these Terms and Conditions when you will become a client (a “Client” or “you”). You are asked to pay special attention to the provisions related to cancellations. This does not affect your statutory rights.

Total Women’s Health Physiotherapy’s Obligations
The Physiotherapist will provide the coaching, supervision, advice and support that you will need to achieve your goals within a class or group situation.
All Client information will be kept strictly private and confidential.

Your Obligations
You are required to wear appropriate clothing and footwear for your activity.
You are required to bring water and other items relevant to your class e.g. inhaler, medication or any agreed documentation.
You are fully responsible for the supervision and care of your child(ren) that are present within your session (only appropriate in Post-natal Class).
You are required to complete an Exercise and Advice Class Pre-Screening Form before undertaking your initial session. On occasion your Physiotherapist may require a letter of ‘medical clearance’ from your GP. Please be aware that your GP may charge for providing this letter.
You understand and agree that it is your responsibility to inform the Physiotherapist of any conditions or changes to your health, now and ongoing, which might affect your ability to exercise safely and with minimal risk of injury.
If your Physiotherapist requires further medical information from a practitioner, you must provide such details.
You understand that there may be some risks in participating in a programme of exercise or other services. If you sustain or claim to sustain any injury while participating in any class or private appointment, you acknowledge that the Physiotherapist is not responsible, except where the injury was caused by her gross negligence or intentional act.
Your Physiotherapist cannot be held liable in any way for undeclared or unknown medical conditions.

Cancellation and Refunds

Class and group sessions:
Where classes are paid for in advance and you have secured a place, any cancellations or postponements will not be refunded. You will be offered an alternative class, if appropriate.

Once purchased, your class sessions are non-refundable and non- transferable. 

Health and Safety

Your Physiotherapist is Chartered

Your Physiotherapist is fully CRB checked
Your Physiotherapist has full insurance and Public Liability Insurance
Your Physiotherapist completes a risk assessment prior to each class/group session.

General
You understand that in the unlikely event of your Physiotherapist being unable to continue your training, for any reason, you can request a full refund from your Physiotherapist for any unfulfilled sessions.
The Physiotherapist has the right to change these Terms and Conditions, for example, to be able to offer new services or as required by law. The Physiotherapist will notify you of any change. When such a change(s) is made, if dissatisfied you can cancel this agreement once you have made any payments already due to the Physiotherapist.

You are responsible for keeping all your contact information up to date with Total Women’s Health Physiotherapy. In order to comply with the Data Protection Act 1998 and the GDPR 2018, the Physiotherapist will only do what you ask her to do, or what you have given her permission to do with any personal or sensitive information held about you.

This agreement is governed by the laws of England and Wales and is subject to the jurisdiction of the English courts.

Postnatal Class

Introduction
Your agreement is with Total Women’s Health Physiotherapy.
Your instructions to commence an Exercise and Advice Class will constitute acceptance of these Terms and Conditions when you will become a client (a “Client” or “you”). You are asked to pay special attention to the provisions related to cancellations. This does not affect your statutory rights.

Total Women’s Health Physiotherapy’s Obligations
The Physiotherapist will provide the coaching, supervision, advice and support that you will need to achieve your goals within a class or group situation.
All Client information will be kept strictly private and confidential.

Your Obligations
You are required to wear appropriate clothing and footwear for your activity.
You are required to bring water and other items relevant to your class e.g. inhaler, medication or any agreed documentation.
You are fully responsible for the supervision and care of your child(ren) that are present within your session (only appropriate in Post-natal Class).
You are required to complete an Exercise and Advice Class Pre-Screening Form before undertaking your initial session. On occasion your Physiotherapist may require a letter of ‘medical clearance’ from your GP. Please be aware that your GP may charge for providing this letter.
You understand and agree that it is your responsibility to inform the Physiotherapist of any conditions or changes to your health, now and ongoing, which might affect your ability to exercise safely and with minimal risk of injury.
If your Physiotherapist requires further medical information from a practitioner, you must provide such details.
You understand that there may be some risks in participating in a programme of exercise or other services. If you sustain or claim to sustain any injury while participating in any class or private appointment, you acknowledge that the Physiotherapist is not responsible, except where the injury was caused by her gross negligence or intentional act.
Your Physiotherapist cannot be held liable in any way for undeclared or unknown medical conditions.

Cancellation and Refunds

Class and group sessions:
Where classes are paid for in advance and you have secured a place, any cancellations or postponements will not be refunded. You will be offered an alternative class, if appropriate.

Once purchased, your class sessions are non-refundable and non- transferable. 

Health and Safety

Your Physiotherapist is Chartered

Your Physiotherapist is fully CRB checked
Your Physiotherapist has full insurance and Public Liability Insurance
Your Physiotherapist completes a risk assessment prior to each class/group session.

General
You understand that in the unlikely event of your Physiotherapist being unable to continue your training, for any reason, you can request a full refund from your Physiotherapist for any unfulfilled sessions.
The Physiotherapist has the right to change these Terms and Conditions, for example, to be able to offer new services or as required by law. The Physiotherapist will notify you of any change. When such a change(s) is made, if dissatisfied you can cancel this agreement once you have made any payments already due to the Physiotherapist.

You are responsible for keeping all your contact information up to date with Total Women’s Health Physiotherapy. In order to comply with the Data Protection Act 1998 and the GDPR 2018, the Physiotherapist will only do what you ask her to do, or what you have given her permission to do with any personal or sensitive information held about you.

This agreement is governed by the laws of England and Wales and is subject to the jurisdiction of the English courts.

Pelvic floor, core and restore class

 

IntroductionYour agreement is with Total Women’s Health Physiotherapy. Your instructions to commence an Exercise and Advice Class will constitute acceptance of these Terms and Conditions when you will become a client (a “Client” or “you”). You are asked to pay special attention to the provisions related to cancellations. This does not affect your statutory rights.

Total Women’s Health Physiotherapy’s ObligationsThe Physiotherapist will provide the coaching, supervision, advice and support that you will need to achieve your goals within a class or group situation. All Client information will be kept strictly private and confidential.

Your ObligationsYou are required to wear appropriate clothing and footwear for your activity. You are required to bring water and other items relevant to your class e.g. inhaler, medication or any agreed documentation. You are fully responsible for the supervision and care of your child(ren) that are present within your session (only appropriate in Post-natal Class). You are required to complete an Exercise and Advice Class Pre-Screening Form before undertaking your initial session. On occasion your Physiotherapist may require a letter of ‘medical clearance’ from your GP. Please be aware that your GP may charge for providing this letter. You understand and agree that it is your responsibility to inform the Physiotherapist of any conditions or changes to your health, now and ongoing, which might affect your ability to exercise safely and with minimal risk of injury.  If your Physiotherapist requires further medical information from a practitioner, you must provide such details. You understand that there may be some risks in participating in a programme of exercise or other services. If you sustain or claim to sustain any injury while participating in any class or private appointment, you acknowledge that the Physiotherapist is not responsible, except where the injury was caused by her gross negligence or intentional act. Your Physiotherapist cannot be held liable in any way for undeclared or unknown medical conditions.

Cancellation and Refunds

Class and group sessions:Where classes are paid for in advance and you have secured a place, any cancellations or postponements will not be refunded. You will be offered an alternative class, if appropriate.

Once purchased, your class sessions are non-refundable and non- transferable. 

Health and Safety

Your Physiotherapist is Chartered

Your Physiotherapist is fully CRB checked Your Physiotherapist has full insurance and Public Liability Insurance Your Physiotherapist completes a risk assessment prior to each class/group session.

GeneralYou understand that in the unlikely event of your Physiotherapist being unable to continue your training, for any reason, you can request a full refund from your Physiotherapist for any unfulfilled sessions. The Physiotherapist has the right to change these Terms and Conditions, for example, to be able to offer new services or as required by law. The Physiotherapist will notify you of any change. When such a change(s) is made, if dissatisfied you can cancel this agreement once you have made any payments already due to the Physiotherapist.

You are responsible for keeping all your contact information up to date with Total Women’s Health Physiotherapy. In order to comply with the Data Protection Act 1998 and the GDPR 2018, the Physiotherapist will only do what you ask her to do, or what you have given her permission to do with any personal or sensitive information held about you.

This agreement is governed by the laws of England and Wales and is subject to the jurisdiction of the English courts.


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Lockdown Jan/Feb 2021

Following clarification from the Chartered Society of Physiotherapy, we are able to remain open during this lockdown.  


Initial assessments will be carried out on the telephone to minimise clinician contact time, with face to face appointments only booked after covid screening and risk assessments have been undertaken.  


Please check out the  blog to help guide you through the  new processes.  


It is our priority to keep us all safe so do bear with us in these times of change.  We can't wait to see you back in clinic soon!

Clinic re-opening blog